If you are the target of spam or email abuse, save all correspondence and forward it, with FULL HEADERS, to the abuse, support, postmaster and root addresses of the abuser's provider. It's best not to engage these abusers personally in any way. Use the information from the following files to read headers and track down the senders' providers.

• To view full headers:
  In Pegasus Mail, choose "READER" from the options menu bar. Listed as an option is: "Show all Headers".

  In Netscape Mail, choose "OPTIONS" from the options menu bar. Listed as an option is: "Show Headers" --- then choose full headers. For more info, see the Netscape Page:
  Netscape Email Program Problems

  In Eudora Mail, open the message. Under the title bar are four options. The second from the left is a box which says "Blah, Blah, Blah." Click on that and all headers will be shown. For more info, see the Eudora Page:
  Eudora Email Program Problems

  In Outlook Express, open the message. Choose "File" from the options menu bar. Listed as an option is: "properties". Another window will open, showing two tabs. You want to choose the one titled "Details". Then cut and paste the headers into the message you want to forward. For more info, see the Microsoft page:
  Microsoft Email Program Problems

  In Pine, "h" displays full headers and "f" will forward the message which you are currently displaying. (NOTE: you must have headers enabled to view them)

Almost all of these files deal with anti-spam, but do offer the ability to often track down the real sender of an email via a web based emailer.

Be very careful of the implied promises you give your subscribers. If you indicate that you can vet and verify all subscribers, you are setting yourself and your list host up for some potential liability problems and setting your subscribers up with a false sense of security, because you just can not verify the true identity of all subscribers to your list. For an excellent file on this go to: ListOwner as Protector?

• Abuse.net -- A super resourse, see where to send complaints.
• GeekTools -- Spam tracking tools, best WHOIS out there.
• SamSpade.org -- Not all tools work now
• The Email Abuse FAQ
• How to Figure Out Headers
• -- Spam FAQ or Figuring Out the Site the Spam Came From
• Spam Cop Online Spam Tracker Utility
• SPAM-L Spam Prevention Discussion List FAQ
• Spam/UCE-Fighting Resources -- Comprehensive Listing
• Where to Complain About Frauds & Scams on the Internet
• OnLine Spam Tracker Tools -- GREAT resourse!!!